Customer Service Representative Bethel - 110263

Customer Service Representative

Full Time • Bethel - 110263

Job Description:

J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts. 


 


Responsibilities:


·         Supports Customers with direct services and sales related activities

  • Develop strong client relationships that result in the sale of additional policies
·         Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies

·         Responsible for delivering service in a courteous, professional, and efficient manner

·         Respond to questions and requests from customers quickly and accurately
·         Pro-actively prospect and generate new business appointments

  • Round out and provide analysis on renewal strategies
  • Maintain existing client relationships that result in a high retention rate
  • Meet sales goals for new business and renewal of existing customers
  • Develop and maintain positive relationships with partner insurance carriers

 


Office Location
: You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812


 


Compensation


·         Salary plus commission

·         Bonus Opportunities

·         Full health benefits

·         401k

·         Paid time off


Qualifications:

·         2+ years of experience in Insurance or other Customer Service-related role

·         North Carolina P&C license preferred or will be required to obtain within 6 months


 


 


About J.W. Rook & Son Inc.:

J.W. Rook is an Independent Insurance Agency located in Bethel, N.C. and has been in business there for over 100 years. We offer Auto, Home, Business, & Life insurance. 
 
 


 
Compensación: $30,000.00 - $40,000.00 per year




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
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Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
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